FAQs
Frequently Asked Questions
Straight answers for estate-sale professionals considering EZR Sales. If you don’t see your question here, contact us.
No-competition commitment:
EZR Sales does not contact your clients, market to homeowners involved in your sales,
or interfere with pricing or sale decisions. We provide structure behind the scenes —
you remain the face of the sale.
Who is EZR Sales designed for?
EZR Sales is designed for established estate-sale companies, liquidators, and downsizing professionals who
want cleaner structure and faster staging. It works especially well for teams handling larger homes,
multiple projects, or tight timelines.
Do we have to learn new software?
No. EZR Sales is built around a structured workbook system and a simple process. We support you through
staging so your team can keep working the way you already do — just with better structure.
What do you need from us to start?
Typically: a room list and photos (phone photos are fine). One room at a time works great. We’ll also ask
how you like to run pricing (your way is fine — we won’t push a method).
Do you set pricing for our items?
You stay in control of pricing. If you want, we can stage using your pricing tiers or your guidance —
but you always have final say.
How does the pilot work?
Most pilots cover 2–3 sales. The goal is to confirm workflow fit, measure time savings, and refine the
structure to match how your team operates. Either side can stop at any time — no long-term commitment.
How quickly can you help once we send photos?
It depends on the size of the project and current workload. We’ll set expectations clearly at the start
of each project so you know what’s realistic. The goal is dependable turnaround — not rushed chaos.
Do we have to label every item?
Not at all. Some teams label everything; others rely on room sheets and lists. EZR Sales supports both.
The workbook is structured so you can label when it helps and skip it when it doesn’t.
Will EZR Sales contact our clients or market to homeowners?
No. We do not contact your clients, solicit homeowners, or market to homeowners involved in your sales.
We operate as back-office support to professionals.
Who owns the client relationship and data?
You do. You own your client relationships and your business process. EZR Sales uses materials only to
support your project work, and we do not resell or repurpose your client data.
Can you adapt to our workflow (our naming, rooms, categories)?
Yes. The structure is consistent, but we can adapt to your workflow. During the pilot we learn how your
team runs a sale and refine the setup so it fits you.
Do you support multi-structure properties (garage, sheds, barns, etc.)?
Yes. Larger properties are common in estate sales. We’ll structure rooms and zones so staging and
sale-day organization stay clean.
What if we only want help with the hard rooms?
That’s a great use case. Many teams keep simple rooms in-house and use EZR support for high-volume rooms
(kitchen, garage, shop, storage, packed closets, etc.). We can work in a hybrid way.
How do we get started?
The fastest start is a short pilot conversation. Tell us the project size (small/average/large),
the number of rooms, and your timeline. We’ll recommend a plan and outline the next steps.